Privacy policy

Privacy Policy

This Privacy Policy explains how www.majestelondon.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Us

If you have questions about this policy, want more information about our privacy practices, or wish to make a complaint, please contact us:

  • Email: contact@majesteldn.co.uk
  • Mail: Majeste London LTD, 85 Great Portland Street, First Floor, London W1W 7LT, United Kingdom

What Personal Information We Collect

When you visit the Site, we collect certain information automatically about your device and interaction with the Site, including:

  • Web browser version
  • IP address
  • Time zone
  • Cookie data
  • Pages viewed and search terms

We also collect information necessary to process your orders, such as:

  • Name
  • Billing and shipping address
  • Payment details
  • Contact information (email, phone number)

If you contact customer support, we may collect additional information to assist you.

How We Use Your Information

We use your Personal Information to:

  • Accurately load and optimize the Site experience
  • Process and fulfil your orders
  • Communicate order updates and offers (where permitted)
  • Protect against fraud and risks

Sharing Your Information

We share information with trusted service providers who help us operate the Site and process orders, including Shopify. For details on Shopify’s privacy practices, visit: Shopify Privacy.

We may also share data to comply with legal obligations or protect our rights.

Behavioral Advertising

We use tools like Google Analytics and Facebook Pixel to understand how customers use the Site and to provide targeted advertising. You can opt out of these services via:

Cookies

Cookies help improve your browsing experience and enable site functionality. We use cookies for site operation, analytics, advertising, and personalization.

Most cookies are persistent and may remain on your device for up to two years. You can manage cookie preferences through your browser settings, but disabling cookies may affect site functionality.

Your Rights Under GDPR

If you reside in the European Economic Area (EEA), you have rights to access, correct, or erase your personal data. You may also object to automated decision-making. For more details or to exercise your rights, contact us via the information above.

Data Retention & Transfers

We retain your data as necessary for business and legal purposes. Data is processed in Ireland and may be transferred to countries including Canada and the US, with protections in place compliant with GDPR standards.

Do Not Track

We do not currently respond to Do Not Track signals due to lack of consistent industry standards.

Policy Updates

We may update this Privacy Policy to reflect changes in practices or regulations. The latest version will always be available on the Site.